Navigating plumbing issues can be tricky, but we've got your back. Browse our FAQs for quick answers to common concerns.
At Dyess Plumbing, our primary service is residential plumbing repair, including fixing dripping faucets, leaking pipes, clogged drains, running toilets, and water heater issues.
We primarily operate in Mobile, AL, but we also serve the surrounding areas including Saraland, Satsuma, and Semmes.
Dyess Plumbing stands out due to our commitment to integrity, clear communication, and quality craftsmanship. With over 15 years of experience, we offer honest service without sales pressure and focus on building trust with every call.
At this time, Dyess Plumbing does not offer emergency or after-hours repair services. As a small but growing company, we’re focused on providing timely, high-quality service during our regular business hours. We look forward to expanding our availability in the future to better serve our community.
We believe in transparency and giving our customers control. For most repairs, we provide multiple pricing options so you can choose the solution that best fits your needs and budget. Our goal is to help you make informed decisions with no pressure and no surprises.
Yes—we specialize in sewer line diagnostics and repairs. We perform detailed camera inspections of your lateral line (from the house to the street), can clear blockages using professional snaking equipment, and handle full pipe replacements when needed.
Absolutely. We can help you choose the right system and handle full installation for energy-efficient hot water.
Yes, we offer financing options to help make repairs more manageable, regardless of the size of the job or your credit situation. If you’re interested, just ask your plumber during the visit, and we’ll be happy to provide more information.
Yes, we are fully licensed and insured. You can trust that our work meets professional standards and is backed by proper protection for your peace of mind.
We accept most major payment methods, including credit and debit cards, checks, and cash. Financing options are also available for qualified customers.
We stand by our work with warranties that range from 30 days up to 2 years, depending on the type of repair or installation. Your satisfaction and long-term peace of mind are important to us.
We provide estimates after an in-person assessment to ensure we fully understand the issue and can offer accurate pricing with repair options tailored to your needs. A $50 service call fee applies to all visits, but this fee is waived if a paid service is completed during the appointment.
Please make sure the work area is clear and accessible. If possible, remove items stored under sinks or near access points. This helps us get to work quickly and safely when we arrive.
Yes. At Dyess Plumbing, we believe in transparency and professionalism. You’ll be informed of your technician’s name with a picture and arrival window before the visit, and we always show up in clearly marked uniforms and vehicles.
We aim to schedule most service calls within 1–2 business days, depending on availability. While we don’t offer emergency services at this time, we work hard to accommodate urgent needs during regular business hours.